Creator of Dreams & Dealer of Stories.
ENVISION & WONDER TERMS & CONDITIONS
By using or accessing ENVISION & WONDER'S entire website in any way including but not limited to: viewing, browsing, adding your own content (Website, Online Shop, Membership Pages, Forums, Online Learning Courses, etc). you are in agreement to all of ENVISION & WONDER'S Terms & Conditions and therefore bound by All Terms of Service and Conditions.
INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES UNDERSTANDS THAT USE and or Participation is voluntary and open to all INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) able to use ENVISION & WONDERs’ services and willing to accept the legally binding terms & conditions of the user agreement for services. It is solely the INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) responsibility to read this agreement and understand all terms disclosed hereon in the terms & conditions.
INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES will not Hold ENVISION & WONDER , it’s affiliates, partners, employees or team members liable for any losses sustained due to use of services. ENVISION & WONDER, it’s affiliates, partners, employees or team members are not liable for any losses sustained due to use of services.. INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES Understand and Accept this Term & Condition. ENVISION & WONDER, it’s affiliates, partners, employees or team members only offer Specific Services & Features; These Services Are compiled in Section 1. Features are compiled in section 2.
Section 1 | Services
1.Publication Services
Pre-Production
Submission
(Pitch, Manuscript, or Creative Work)
Submission Evaluation
Acceptance or Denial
If Accepted Proceed to Next Stages in Production
If Denied, a Submission Critique is given for the work. Applicants may reapply.
Confirmation of Interest If Submission is Accepted
Check List
Contractual Agreement
(All Terms are Outline)
Actual Production Stage
Development Process
(Occurs Only if Applicable( Pitch, Work in Progress Manuscript)
Story Development & Consultation Sessions
Character Creation & Development Sessions
World Building & Setting Development Sessions
Story Planning
Writing Processes
Editing
Copyediting
Proofreader & Beta Readers
Final Drafting Stages
Scheduling & Deadlines
(ISBN Coverage & Barcode Assignment Copyright Registration & Filing)
Book Layout , Format & Typesetting
EPub, MOBI, PDF, DOC, CBR, CBZ, Book Conversion Format where Applicable
Distribution Planning
Brand, Advertising, Merchandise, Event, Social Media, & Marketing Strategy
Print Distribution / Traditional Printing/ POD (Optional)
Ebook Distribution (Optional)
Sales
Vendor Pitches
Retail Options
Online Vendors
Events
Post Production Stage
(Project Officially Finalized and Cleared for Distribution)
Royalties & Sales
Follow Distribution Plans
More Exposure Opportunities
Keep Content Relevant
Update Where Applicable
2.Creative Services | Project Inquiry Services
Art & Design
Business Services
Publication
Web Design / Development
Graphic Design
Illustration
Photography
Brand Development
Advertising & Marketing Collateral
Advertising & Marketing
Logo Design Other
Flat Rates & Rush Jobs Available
________________________
Sketches
Mock Ups & Drafts
Detailed Sketches & Layout Design
Cover Design & Layout
Cover Design Consultation with 3 Sample Concept Designs
Cover Design & Layout Revisions 3 Revisions Included
Illustration
(Black & White | Color)
(Layout & Style Options)
Illustration | Spot
Illustration | Vignettes
Illustration | Full Bleed {Single Page)
Illustration | Full Page Spread (Two Pages)
Concept Illustration
Simple Illustration Package | Sets of 6, 12. 24, 32 and up.
Medium Detail Illustration Package | Sets of 6, 12. 24, 32 and up.
High Detail Illustration Package | Sets of 6, 12. 24, 32 and up.
Storyboards
Storyboarding | Thumbnails (40 sketches / roughs)
Storyboarding | Black and White Storyboards (20 Panels)
Storyboarding | Color Storyboards (15 Panels)
Storyboarding | Concept Boards (10 panels)
Storyboarding | Script Page/ Continuity Boards (1 page 60 panels Black & White)
Storyboarding | Script Page/ Continuity Boards (1 page 60 panels Full Color)
3. Membership Services
3.1 FREE Membership Subscriptions, Opportunities & Services
Free Membership Subscriptions, Opportunities & Services: Creative Members FREE: Limited Access to ENVISION & WONDER Membership Features, Content, Discounts on Services on the website with some Bonus Content and Features that are subject to additional fees. Bonus Features are optional. (* Represents: Features and Prices, That are Subject to change at the discretion of envision & wonder. Members will be Notified if there are any changes in services or features. A - Represents: a feature or service not included).
Envision & Wonder Membership Features & Services
Creative Members ( Free )
Artists, Authors, Dreamers Representation*
*
Full Promotional Assistance & Support*
Limited
Full Advertising & Marketing Consulting*
-
Full Social Media Management*
-
Full Publishing Services*
Limited
Full Creative Services / Art & Design*
Limited
Forum Access
*
Job Posts & Alerts
*
Who’s Hiring in the Industry
*
Career Training & Job Assistance*
Limited
Coaching & Mentors*
-
Assignments & Projects
-
Receives News & Updates on Envision & Wonder Projects
*
Receive Exclusive Content First
*
Invited to Events
*
3 to 6 Sponsored & Hosted Events Per Year*
3
Exhibitions & Group Showcases
*
Commission Opportunities
Limited
Submission Access For Publications
*
Collaboration Opportunities
*
Collaborators Tag Team Meetups
*
Group Live Streams & Sessions
-
1 on 1 Live Streams & Sessions
-
Volunteer & Internships
*
Full Access to Training, Education*
Limited
Web Seminars, Workshops*
-
Lead a course*
*
Custom Website or E-commerce*
-
Member Only Discounts*
15% off Discount
___________________________________________________________________________________________________
3.2 Paid Membership Subscriptions, Opportunities & Services
Paid Membership Subscriptions, Opportunities & Services: Creative Basic, Plus & Premium Members Have Full Access to more ENVISION & WONDER Membership Features, Content, Discounts on Services on the website with some Bonus Content and features that are subject to additional fees. Bonus Features are optional.(* Represents: Features and Prices, That are Subject to change at the discretion of envision & wonder. Members will be Notified if there are any changes in services or features. A - Represents: a feature or service not included).
Envision & Wonder Membership Features & Services
Creative Members Basic $14.99/Month - $7/year ($84)
Artists, Authors, Dreamers Representation*
*
Full Promotional Assistance & Support*
Limited
Full Advertising & Marketing Consulting*
-
Full Social Media Management*
-
Full Publishing Services*
Limited
Full Creative Services / Art & Design*
Limited
Forum Access
*
Job Posts & Alerts
*
Who’s Hiring in the Industry
*
Career Training & Job Assistance*
Limited
Coaching & Mentors*
Limited
Assignments & Projects
Limited
Receives News & Updates on Envision & Wonder Projects
*
Receive Exclusive Content First
*
Invited to Events
*
3 to 6 Sponsored & Hosted Events Per Year*
4
Exhibitions & Group Showcases
*
Commission Opportunities
Limited
Submission Access For Publications
*
Collaboration Opportunities
*
Collaborators Tag Team Meetups
*
Group Live Streams & Sessions
-
1 on 1 Live Streams & Sessions
-
Volunteer & Internships
*
Full Access to Training, Education*
Limited
Web Seminars, Workshops*
Limited
Lead a course*
*
Custom Website or E-commerce*
Limited
Member Only Discounts*
20% off Discount
______________________________________________________________________________________________________
Envision & Wonder Membership Features & Services
Creative Plus Members $29.99/Month - $24/year ($288)
Artists, Authors, Dreamers Representation*
*
Full Promotional Assistance & Support*
*
Full Advertising & Marketing Consulting*
Limited
Full Social Media Management*
Limited
Full Publishing Services*
*
Full Creative Services / Art & Design*
Limited
Forum Access
*
Job Posts & Alerts
*
Who’s Hiring in the Industry
*
Career Training & Job Assistance*
*
Coaching & Mentors*
*
Assignments & Projects
*
Receives News & Updates on Envision & Wonder Projects
*
Receive Exclusive Content First
*
Invited to Events
*
3 to 6 Sponsored & Hosted Events Per Year*
5
Exhibitions & Group Showcases
*
Commission Opportunities
Limited
Submission Access For Publications
*
Collaboration Opportunities
*
Collaborators Tag Team Meetups
*
Group Live Streams & Sessions
*
1 on 1 Live Streams & Sessions
-
Volunteer & Internships
*
Full Access to Training, Education*
*
Web Seminars, Workshops*
*
Lead a course*
*
Custom Website or E-commerce*
*
Member Only Discounts*
35% off Discount
________________________________________________________________________________________________
Envision & Wonder Membership Features & Services
Creative Platinum Members $49.99/Month-$30/year ($360)
Artists, Authors, Dreamers Representation*
*
Full Promotional Assistance & Support*
*
Full Advertising & Marketing Consulting*
*
Full Social Media Management*
*
Full Publishing Services*
*
Full Creative Services / Art & Design*
*
Forum Access
*
Job Posts & Alerts
*
Who’s Hiring in the Industry
*
Career Training & Job Assistance*
*
Coaching & Mentors*
*
Assignments & Projects
*
Receives News & Updates on Envision & Wonder Projects
*
Receive Exclusive Content First
*
Invited to Events
*
3 to 6 Sponsored & Hosted Events Per Year*
6
Exhibitions & Group Showcases
*
Commission Opportunities
*
Submission Access For Publications
*
Collaboration Opportunities
*
Collaborators Tag Team Meetups
*
Group Live Streams & Sessions
*
1 on 1 Live Streams & Sessions
*
Volunteer & Internships
*
Full Access to Training, Education*
*
Web Seminars, Workshops*
*
Lead a course*
*
Custom Website or E-commerce*
*
Member Only Discounts*
40% off Discount
_____________________________________________________________________
THIS STATEMENT INCLUDES BUT IS NOT LIMITED TO:
4.Project Pitches, Manuscripts & Book Submission Services
4.1 INITIAL SUBMISSIONS
INITIAL SUBMISSIONS FOR PUBLICATION SUBMITTED TO ENVISION & WONDER FOR PURPOSES OF PUBLISHING, Production, Distribution Via Online Distribution, or In store. Sales, advertising, marketing, Promotional product development, merchandise creation, or for event purposes. INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER Services Must Adhere to All Guidelines Before Submitting Any Creative Work. The Submission Guidelines for Project
Pitches, Manuscripts & Book Submission Services are :
4.1A| Submission Guidelines:
Required to Complete the Submission Form
Or
Email: submissions.ENVISIONWONDER@gmail.com
Subject: Submission (Type ex. Project Pitch, Manuscript or Book) First & Last Name
Message: Brief Summary About You & The Submission
Attach File
Artists + Authors + Dreamers
-Written Files or Manuscripts should be sent as: PDF's, RTF or TXT
-Pitches, Short Stories and Comics should at least provide 1 to 2 pages, Graphic Novels show 3 to 6 pages of proposed work as previews. Single and concept Pages for any Visual Artists are accepted as well.
Images
Any Image files accompanying writing should be sent as:
-High Resolution Images (300 to 600 dpi): Jpegs, PNG's. Music & Video footage: Mp3, Wma, Mpg, Flv, & Avi formats. (Ex. Comics/ Graphic Novels/ Childrens Books/ Picture Books, Experimental Books)
Submissions should not be offensive, hateful, racist, sexist, discriminatory, obscene, vulgar or in violation of local or international laws. OFFENDERS WILL BE BLACKLISTED FROM ANY FURTHER SUBMISSION AND BLOCKED.
4.2B| FULLY COMPLETED Creative WORKS OR BOOKS
FULLY COMPLETED Creative WORKS OR BOOKS PUBLISHED BY ENVISION & WONDER FOR PURPOSES OF PUBLISHING, Production, Distribution Via Online Distribution, or In store. Sales, advertising, marketing, Promotional product development, merchandise creation, or for event purposes.
INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES By Way of Submission AGREE THAT ALL WORKS, Initial Submission, PENDING PUBLICATION, OR Fully Completed Work or Books PUBLISHED by
ENVISION & WONDER ARE NOT INFRINGING ON ANY COPYRIGHT, AND WHERE APPLICABLE ATTRIBUTION IS GIVEN TO ALL PARTIES INVOLVED IN THE CREATION OF SUCH CREATIVE WORK for PURPOSES OF PUBLISHING, Production, Distribution Via Online Distribution, or In store. Sales, advertising, marketing, Promotional product development, merchandise creation, or for event purposes.
4.3| Portfolio Submission Services
Portfolio SUBMISSIONS TO ENVISION & WONDER FOR PURPOSES OF Career Opportunities, Commisions, Collaborations, Client Referrals, PUBLISHING, Production, Distribution Via Online Distribution, or In store. Sales, advertising, marketing, Promotional product development, merchandise creation, or for event purposes. INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER Services Must Adhere to All Guidelines Before Submitting Any Creative Work. The Submission Guidelines for Portfolio Submission Services are :
4.3A| Portfolio Submission Guidelines:
Required to Complete the Submission Form
Or
Email: submissions.ENVISIONWONDER@gmail.com
Subject: Portfolio Submission : First & Last Name
Message: Brief Summary About You & Your Work
Include 1 of the following:
Attach File
Website or Portfolio Site
Social Media Link or A Place your Work can be viewed
Artists, Authors/ Writers, Dreamers, Illustrators, Designers, Photographers, Musicians & Other
-Submit Portfolio Samples (Best five Images) or Your Website.
-Written Files (3 to 4 Pages) sent as: PDF's, RTF or TXT
-Resume or CV should be sent as: PDF's, RTF or TXT or Online document link
Rates: Hourly, Flat & Per Page
Images
Any Image files should be sent as:
-High Resolution Images (300 to 600 dpi): Jpegs, PNG's. Music & Video footage: Mp3, Wma, Mpg, Flv, & Avi formats. (Ex. Comics/ Graphic Novels/ Childrens Books/ Picture Books, Experimental Books)
4.4 Careers |Internships| Commissions Services
Careers, Internships, Commission's SUBMISSION TO ENVISION & WONDER FOR PURPOSES OF Career Opportunities, Internships, Commissions, Collaborations, Client Referrals, PUBLISHING, Production, Distribution Via Online Distribution, or In store. Sales, advertising, marketing, Promotional product development, merchandise creation, or for event purposes. INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER Services Must Adhere to All Guidelines Before Submitting Any Creative Work. The Submission Guidelines for Careers, Internships, Commissions Services are :
4.4A| Submission Guidelines:
Required to Complete the Submission Form
Or
Email: submissions.ENVISIONWONDER@gmail.com
Subject: (CIC) : First & Last Name
Message: Answer the Following Questions:
1. What Position are you applying for? ( Careers, Internships, or Commissions)
2. Tell Us Briefly about you.
3. Rates?
4. Availability?
5. Contact Info.
6. Would You Like to Receive Job Alerts? Yes or No
7. Would You Like to be recommended & referred for Open Positions,
outside of ENVISION & WONDER? Yes or No
8. Resume & Work samples
Include the following:
Attach Resume File (pdf, doc,text, jpeg) or Link
Website or Portfolio Site (if applicable)
Social Media Link or A Place your Work can be viewed
Section 2 | Features
INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES understand that PARTICIPATION and USAGE OF ENVISION & WONDER SERVICES and features is Voluntary. Working independent,cooperatively in groups within the COMMUNITY is also optional. IF INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES can make CONTRIBUTIONS, COLLABORATE, SHARE CONTENT IN THE COMMUNITY, LEARN, TEACH & EVEN MONETIZE. ALL SOURCED MATERIAL WHERE APPLICABLE MUST BE GIVEN ATTRIBUTION TO ALL PARTIES INVOLVED IN THE CREATION OF SUCH CREATIVE WORK, OR RESOURCE MATERIAL. and completely op
-
ONLINE FORUM
-
ONLINE CLASSES/ COURSES, VIDEO FOOTAGE, DOCUMENTS
Promotions
ENVISION & WONDER can promote creative works on behalf of INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Uses ENVISION & WONDER'S Services, making it viewable for the public recreationally or for sale with or without royalty or compensation were applicable. If royalty or compensation is applicable terms of payment will be agreed upon based on a contractual agreement for said creative work that is listed for sale through ENVISION & WONDERs Distribution Channels on behalf of INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES.
networking, work referrals, careers & commission opportunities
ENVISION & WONDER, it’s affiliates, partners, employees or team members can offer networking opportunities, and refer INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES to future clients for work, careers or commission opportunities. ENVISION & WONDER will notify INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES of opportunities in networking, referrals, careers & commission opportunities. creative work can be used to advertise on ENVISION & WONDER'S behalf and on the behalf of said INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES.
Therefore if INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES creative work can be used as an advertisement for ENVISION & WONDER to help promote the company, INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES in anyway through ENVISION & WONDER Distribution Channels, social media, on ENVISION & WONDER'S website or in any of ENVISION & WONDER'S publications, it can be viewable for the public recreationally or for sale with or without royalty or compensation were applicable. If royalty or compensation is applicable terms of payment will be agreed upon based on a contractual agreement for said creative work that is listed for sale through ENVISION & WONDERs Distribution Channels on behalf of INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER'S SERVICES and FEATURES.
Section 3 | CONTENT, PURCHASES, RETURNS & EXCHANGE POLICY
Content
(Digital, Video, Print, Physical Goods & Subscriptions)
Our Content is Published in the United States by Envision & Wonder. No part of our publications (Digital, Print or Video) may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the Publisher, Author & Illustrator, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. Copyright infringement is a crime and offenders will be punished to the full extent of the law.
For ALL permission requests, or inquiries send “Attention: Permissions,” via contact form on Main Website:
Envisionwonder.com Or email: envision.wonder@gmail.com
Submissions
Envision & Wonder publishes all types of books, Novels, Series, Children’s Books, Graphic novels and Comic books. We’re always looking for submissions and manuscripts for future titles. We provide promotion and design services for a fee. Submissions go through a thorough selection process and if your work isn’t selected we offer actual feedback so that the work can be improved and to our delight submitted again and hopefully selected. Estimated duration of response is 6 to 8 weeks per submission.
Envision & Wonder takes no responsibility for third-party advertisements or third-party applications that are posted on our Site or made by third parties that provide other goods or services.
Participation is voluntary and open to all persons able to use Envision & Wonders’ services and willing to accept the responsibilities of membership and liability as artists, without gender, social, racial, political or religious discrimination. The company is not to be held liable for losses sustained. Every Artist & Author that submits maintains their full copyright.
Royalties are to be determined and negotiated once submissions are approved for publishing. The royalties given are based on a Contractual Agreement between Envision & Wonder and The Artist(s) or Author(s) whose work is chosen for publication in print & digital format.
Envision & Wonder does not offer advances for works submitted. Submissions should not be offensive, hateful, racist, sexist, discriminatory, obscene, vulgar or in violation of local or international laws. OFFENDERS WILL BE BLACKLISTED FROM ANY FURTHER SUBMISSION AND BLOCKED.
If Any Authors, Artists or Groups Are Interested in Submitting work select Submission Guidelines to be redirected to our Main website.
Shipments & Downloads
(Digital, Video, Print, Physical Goods & Subscriptions)
Print Content and Physical Goods Shipped will receive a tracking number once the order is processed, So that the buyer and the Seller can track the merchandise. Allow 5 to 7 business days for completion of delivery within the USA. International shipping varies and can take longer for merchandise to arrive. Allow for 14 to 20 business days or more for completion of delivery.
*Printed Books Take 2 to 3 days to print, and then they are shipped out based on the shipping option you choose.
*Ebooks are sent out via email within 48 hours of the inital purchase. It is a pdf accessible, read only document, that can be read on any device.
Shipping Options:
Standard
Est. Delivery Time Rate 7 to 10 Business Days $5.99
Ground
Est. Delivery Time Rate 2 to 5 Business Days $8.99
Express
Est. Delivery Time Rate 3 Business Days $16.99
Get Free Shipping!
Enjoy Free Shipping on orders $50 and up!
Digital, Video, & Subscriptions are considered downloadable content. Downloads & Readable Materials are Available within 48 hours once purchase is processed. If for any reason issues occur with downloads or readable materials contact Envisionwonder.com via the contact form or email: envision.wonder@gmail.com
with receipt / purchase info and report the issue. In this case Allow 24 to 48 hours or Less for purchase(s) to arrive via the buyers email upon verification of purchase. Buyer will receive a downloadable link for either ebook, mobi, or a pdf file based on their purchase type.
Payments, Purchases, Refunds & Exchanges
(Digital, Video, Print, Physical Goods & Subscriptions)
All Sales are Final on Digital & Video Content, because once downloaded the content cannot be returned once purchased. Risk of Loss of a title whether Digital or Video pass to the Buyer upon delivery. Replacement files can be issued Only if Buyer provides proof of Purchase with Receipt, Order Number, Programs used to view content and Visual Proof of Defects in Digital content. Buyer has 24 to 48 hours to report any defects with Digital & Video content upon delivery.
Only Physical Goods and Print Content can be returned for refund or exchange.Refunds & Exchanges are only issued If goods are damaged upon delivery, improper merchandise / shipment or incorrect size. Buyer is responsible for postage and shipping. Buyer has 24 to 48 hours to report problems with merchandise.
All Returns & Exchanges are Required to meet the following Criteria in order for the request to be accepted:
RETURNS & EXCHANGES FOR Merchandise
Section 1 | Returns for Artwork, Books, Apparel and other Qualifying Merchandise.
1. Damaged Merchandise
Returns Only For Merchandise that arrived damaged send Documented Photos and other information within 24 hours of retrieval of the product, which is based on tracking and time of delivery.
Shipping Instructions will be sent via email within 1 business day. Customer response needs to be sent within 1 day. It should include the receipt and new tracking number for the shipment. Please note for Shipping cost to be reimbursed, include pictures of the receipt and tracking number for the merchandise.
The customer can select to have a refund or request a replacement. Merchandise must be in it's original packaging and in the same condition as it arrived. (Submit Photos for Documentation and Proof within 24 hours to envision.wonder@gmail.com).
-Refunds given Upon confirmation of safe receipt of the returned merchandise. You will be refunded within 3 working days.
-Alternatively, if you have requested a replacement, the merchant will ship you your newmerchandise as soon as receipt of the original shipment has been shipped, received and status is confirmed by the merchant.
**Please note merchandise must be carefully readied for return shipment in their original packaging** in order to qualify for a refund.It is important that you take care when unpacking merchandise.
RETURNS FOR APPAREL & OTHER PRODUCTS
_____________________________________________________
Section 1 | Apparel
Our policy for returns lasts for 24 hours. If 24 hours have past since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Damaged items:
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within as soon as possible! Provide Documented Photos and other information within 24 hours of retrieval of the product, which is based on tracking and time of delivery.
Wrong size:
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. Send Documented Photos and other information within 24 hours of retrieval of the product, which is based on tracking and time of delivery.
If you'd like a different size, get in touch with us at envision.wonder@gmail.com and we'll let you know what your next steps are.
_______________________________________________________
Nonrefundable Products
Several types of goods cannot be returned. Perishable goods such as food, flowers, newspapers or magazines, films, ebooks and books cannot be returned. (Only if Book arrives damaged send in photos within 24)
Additional non-returnable items:
Gift cards
Downloadable software products
___________________________________________________
To complete your return, we require a receipt or proof of purchase and send Documented Photos and other information within 24 hours of retrieval of the product, which is based on tracking and time of delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your partial or full refund will be processed and automatically applied to your credit / debit card or original method of payment, within 2 to 3 business days.
___________________________________________________
Our Book Subscriptions are considered Digital content. There is a One time subscription fee for its services. Services include weekly, bi-weekly and monthly updates on ebook titles for readers to enjoy that include but are not limited to: Comic Strips, Mini Series, Chapter By Chapter content, or Graphic Novel Releases. All of which will be compiled into their corresponding books and be sold throughout Envision & Wonder’s distribution channels. Subscribers who have received title updates & downloaded the corresponding content will receive discounts on full books developed once the collections (Comic Strips, Mini Series, Chapter By Chapter content, or Graphic Novel Releases) are complete. Discounts vary and are subject to change at anytime.
Once subscribed to our Book Subscriptions All sales are final because once downloaded the content cannot be returned once purchased. Risk of Loss of a title whether Digital or Video pass to the Buyer upon delivery. Replacement files can be issued Only if Buyer provides proof of Purchase with Receipt, Order Number, Programs used to view content and Visual Proof of Defects in Digital content. Buyer has 24 to 48 hours to report any defects with Digital & Video content upon delivery.
If any subscribed content inherits a delay, All subscribers will be notified as soon as the delay becomes apparent.
Prices
Our Prices on Digital, Video, Print, Physical Goods & Subscription content are subject to change at anytime without notice.
The Discounts and Promotions we offer vary and are subject to change at anytime.
Terms & Conditions Binding Agreement
INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) Who Use ENVISION & WONDER Services AGREE TO ALL TERMS & CONDITIONS SET AND THEREFORE ARE LEGALLY BOUND BY SAID TERMS & CONDITIONS. ALL INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S) USING ANY OF ENVISION & WONDER'S services hereby represents that they, INDIVIDUAL(S), GROUPS, AFFILIATES, BUSINESSES or ANY PERSON(S), are the exclusive owner(s) of any and all creative works they provide, Submitted for publication, or published thereafter once initial submission is approved by ENVISION & WONDER.
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ENVISION & WONDER TEAM
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ENVISION & WONDER FOUNDER & CEO
PRIVACY POLICY
We have prepared this privacy policy ("Privacy Policy" or "Policy") to explain to you how we collect, use, and share information and Personal Data (as defined under applicable law) we obtain through your use of our Internet sites, applications and online services ("Services") that are operated by, controlled by or affiliated with Envision & Wonder.
We will only process your Personal Data in accordance with applicable data protection and privacy laws.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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When you conduct a transaction on our website or sign up for a service, join or participate as an author, artist or dreamer, sign up for membership access, join or participate in our forums, submit creative works for publication, submit any inquiry, subscribe, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Hosting
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Using Cookies
Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.
In accordance with the GDPR, these are the cookies we use on our website:
Payments & Other Transactions
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Note to our Users
If you don’t want us to process your data anymore, please contact us at envision.wonder@gmail.com
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at envision.wonder@gmail.com.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
